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Product Warranty

Product PictureAll of Progeny’s products are guaranteed against defects for 30 days from the date of the invoice. All products are to be used as is intended. If you have an issue with one of our products, contact customercare@progenyinc.com.

Product Warning(s)

Our products are not intended to be children’s toys. Children and infants should be supervised by an adult when using these products.

DO NOT use our basket to carry children, infants or pets.

DO NOT use this caddy for storage of diapering supplies and breast feeding/breast pumping supplies at the same time. Breast pumping and storage supplies should not be near diapering items.

If you have any questions, please contact customer care at customercare@progenyinc.com.

Product Disclaimer(s)

Fabric colors and patterns may vary slightly from sample photos on the Progeny Inc. website. Fabric colors can look different on various computer screens - if you have any questions regarding fabric color please contact us prior to ordering.

Weight of fabrics and exact colors of fabrics used on our products may vary slightly related to fabric manufacturing.

Basket color and dimensions may vary slightly. The basket is hand made and exact measurement and color of the basket cannot be guaranteed.

All of Progeny’s products are guaranteed against defects for 30 days from the date of the invoice. All products are to be used as is intended. Progeny Inc. makes no representations or warranties, either express or implied, of any kind with respect to other products sold on the Progeny Inc. website.

You agree that the sole and exclusive maximum liability to Progeny Inc. arising from any product sold on the Progeny Inc. website(s) shall be the price of the product ordered. In no event shall Progeny Inc., its owners, directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to products sold.

Customer Service

At Progeny, we want every experience you have with us to be a positive one. Whether you’re perusing the website, placing an order or checking on the status of an order, if you find that you’re underwhelmed with the service we provide you, we want to know about it. (And likewise, if you have great things to say, we like to hear about those too!)

If any of your questions aren’t answered, or you just want to drop us a line, feel free to contact us at anytime via e-mail at customercare@progenyinc.com.

Seperation Line

If you don’t find what you’re looking for here, please check out our F.A.Q. section. And of course, feel free to contact us at customercare@progenyinc.com.