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Online Security
 We want you to adore shopping with us. We want you to feel safe browsing our website. We use state-of-the-art encryption technology. Orders placed on our site are encrypted using SSL technology, so you can rest assured that your transactions are protected. Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL.
Privacy
Personal information you provide to us while creating or updating an account and at checkout (ie: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems. We also use cookies to collect product and purchase information from the pages you access or visit. This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.
This information will never be disclosed to a third party unless a legitimate court warrant is issued.
Our Customer Database
We offer those who sign-up for our email list advanced notice of sales, new merchandise, and other Progeny news. Email addresses collected at progenyinc.com are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to unsubscribe from our email list, e-mail unsubscribe@progenyinc.com. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you.
Website Disclaimer(s)
Progeny Inc. is a web-based company. We are not responsible for any delay in order response and/or delivery of products due to technical and computer malfunction or events caused by Mother Nature or natural causes (i.e. lengthy electricity outages, cable outage, telephone outage).
Given the unpredictability of technology and the online environment, Progeny Inc. does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Progeny Inc. shall not be liable for damages of any kind related to your use of or inability to access this website.
We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on progenyinc.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. Please be aware that we present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event an Progeny product is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, Progeny shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Progeny Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Progeny shall issue a credit to your credit card account in the amount of the incorrect price.
This site contains links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Progeny Inc. is not responsible for the operation of or content located on or through any such site.
Correspondence
Although we will make every effort to respond quickly to applicable email messages, progenyinc.com is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through our website(s) shall become and remain the property of Progeny Inc. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.
If you don’t find what you’re looking for here, please check out our F.A.Q. section. And of course, feel free to contact us at customercare@progenyinc.com. |
